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1212 entries.
Colleen Kneen Colleen Kneen wrote on October 5, 2011 at 8:59 am:
Hi Doug, Mandy and all the Staff

Thanks very much Doug for a brilliant weekend (again). We always feel at home when we are there and all the friends we meet up make it extra special. You all do a fantastic job and anyone reading this needs to give this hotel a look because it is brill.

Look forward to seeing you all for the end of season bash at the end of October.

Colleen and Phil Kneeno x
Admin Reply:
Cheers Colleen
Look forward to seeing you at our end of season party.
greg campbell greg campbell wrote on October 2, 2011 at 8:54 pm:
hi doug and mandy just to say a big thanks for the stay on the 30th sep to 2nd oct it was the first stay at the hotel hope we can get back in the near future, the karaoke on friday night was faaaaaaaaantastic the breakfasts were second to none, the staff were very helpfull all the time, the other guest were very friendly too it was our 28th wedding anniversary that we will not forget in a hurry .once again thanks for a great time
greg/moira campbell from annan
Admin Reply:
Hi Greg and MoiraThanks very much for your business and for choosing us. We're pleased you had a good time. πŸ™‚
Big Yin & The Mrs Big Yin & The Mrs wrote on September 29, 2011 at 1:10 pm:
Hello Mandy,Doug and all the staff,Once again "FANTASTIC" weekend @ your "FANTASTIC" Hotel.

If anyone is going to visit Blackpool,please dont by-pass this amazing hotel,staff friendly & owners are friendly,you will have a breakfast thats out of this world......................... once again guys a "MASSIVE THANKYOU" to each and everyone of you,until next year,stay safe and t/c always,Linda & Jim x
Admin Reply:
Whoo hoo Big Yin and Linda (can you see me)Thanks for that!
Kim Ellis Kim Ellis wrote on September 27, 2011 at 10:10 am:
Hi, My partner, little boy and myself are staying at your hotel on Sunday-Tuesday (2-4 Oct). It's my little boy's 4th birthday on the day we arrive so would you mind if we brought a cake into the bar area in the evening for him?
Thanks Kim
Admin Reply:
No problemo
Let us know and we'll get you some plates and serviettes.
The Dochertys The Dochertys wrote on September 26, 2011 at 4:10 pm:
We have just returned from our 5th visit to this fab hotel. We stayed for 2 nights in a family room on a Friday and Sat night. As usual the rooms were very clean and very comfortable. ALL staff in this hotel are helpful, friendly and nothing is ever too much trouble. Our TV would not switch on and within 15 minutes of letting them know, it was fixed- im not sure some of the 6* hotels in Dubai could beat that time!
We enjoy the karaoke and stayed for this both nights which is always a good laugh where all guests are included and made to feel 100% welcome. Our children had their birthdays whilst we were there, and the owner Mandy got them balloons, presents and even a little cake for them to blow out the candles! What a thoughtful and kind gesture that me and my husband were just so overwhelmed by. Children are made to feel welcome both in the evening, and catered for at breakfast time by the wonderful team of friendly,hard working and helpful waitresses. The Breakfasts are delicious and I was full for the rest of the day! Nicest Hotel breakfast I have ever had that just seems to get better every time we visit!
We are already planning to return again next year, we would never stay anywhere else in Blackpool. This is the number one place to stay there, the awards behind reception prove this!
Thanks again for a brilliant weekend.
Admin Reply:
LOL....we aim to please!!Thanks for the comments. I won't beat the staff so much this week now. πŸ™‚
carl (fred) carl (fred) wrote on September 24, 2011 at 5:29 pm:
hi doug is the bar cam down? can access the karaoke cam but bar cam say power is down? cheers big ears lol
Admin Reply:
I'll take a gander now - cheers Fred
Ellie & Colin Homer Ellie & Colin Homer wrote on September 23, 2011 at 4:48 pm:
Stayed 21-23 Sept 2011
The defination of quality is "does it exceed your expectations" The management and all the staff provide a quality service. A very welcoming and comfortable experience.
Thanks to all at the Canasta Hotel.
Admin Reply:
Well thanks very much for that Ellie and Colin
terry an liz hooper terry an liz hooper wrote on September 22, 2011 at 3:20 pm:
we stayed with u on 19th sept 2011 to thurs22nd our stay was lovely mandy your staff is too we will be back your the best hotel we stayed at for years karaoke was good night rooms staff and yourselfs was wonderfull loved it food was excellent hope to see u soon keep it up
Admin Reply:
Thanks very much for that. See you again
Robert Clark Robert Clark wrote on September 19, 2011 at 8:15 pm:
Just back from a couple of nights at the Canasta and we really can't rate this place highly enough.Rooms were very clean and comfortable, the breakfast was second to none and above all the staff couldn't have been more helpful.We will definately be back next year.
Admin Reply:
Thanks for that Robert - much appreciated!!
annette & steve woodhall annette & steve woodhall wrote on September 14, 2011 at 11:17 pm:
the best hotel we have ever stayed in at blackpool the service & hospitallity is excellent nothing is too much trouble will deffinately keep going back thank you to you all at the canasta
Admin Reply:
well...thankyou....thankyou very muuuuch πŸ™‚
Gary W Gary W wrote on September 11, 2011 at 9:22 pm:
Brilliant room breakfast fantastic
brilliant location great advice on restaurant. Have read some of the other comments and got to say that I found the owner very approachable, friendly and welcoming. It was our first visit to this hotel but will be returning lots now we found this gem. Thanks from Gemma and me
Admin Reply:
Hi Gary and Gemma
It was real nice to meet you both and we're glad you enjoyed your stay.
Cheers Big Ears :)Doug and Mandy
JOHN & KATE JOHN & KATE wrote on September 7, 2011 at 6:48 pm:
Our second stay at the Canasta and both times it`s been excellent, very clean nice friendly staff and excellent food. We have stayed in many hotels in Blackpool but none match this one, so we would like to say a big THANKYOU for making us so welcome and our stay so pleasent.
Admin Reply:
The pleasure was all ours....Thanks for taking the time to leave the comments
colin veitch colin veitch wrote on September 7, 2011 at 3:36 pm:
Admin Reply:
Well...thanks Colin but if the guest has that perception of us then its clear we failed in the communication department. All I would add is that we do try and be friendly but sometimes its a long day and we like to chill out ourselves when we have capable staff looking after front of house. I really dont think Mrs Dale was expecting a personal butler and confidante for Β£21 a night.


You are our 1000th entry in our guestbook!!!
Your prize is a Β£100 CANASTA GIFT VOUCHER (can be used for accommodation and/or bar, no cash alternative can be offered etc etc etc)
Thanks for all the comments folks

Terms and Conditions Apply
No cash alternative can be given
Must be used between 23rd September 2011 and 2nd January 2012 (it is valid for New Year)

Colin replies:-

LOL!! See you soon.
mrs dale mrs dale wrote on September 5, 2011 at 7:30 pm:
we stayed 2 nights room clean nice hotel in good location staff friendly BUT HOTEL OWNERS DIDNT seem to talk to us was thinking about going at new year but they have put us off abit
Admin Reply:
A ComplaintWe DO publish all constructive criticism...
Mr and Mrs Dale...I'm really pleased you found the hotel to be clean and in a good location.
I'm very disappointed to read that you think we didnt talk to you and I am a bit puzzled to be honest. BUT, I dont want to come across as though I am defending this, really, as it was YOUR perception that we didn't make an effort to talk to it's obvious we failed.
I have to be REALLY honest here and mention that I can't even remember you must be right.
Most of our guests will vouch that we are friendly and try and go the extra mile...I'm truly sorry that we didn't seem to do this with you.
Shame about New's a brill party and we only have one room left.
Have a great time when you next visit Blackpool even if you don't choose us to stay with.

Mrs Dale replies:-
"thank you for replying. you said u only have one room left for new year i have looked on availabity and it says you have two rooms left."

Thanks - I had forgotten to update the online system.
Ooops..update...just sold that too
We're now FULL for our New Year party.
Have a great time ...wherever you go πŸ™‚
Julie Julie wrote on September 4, 2011 at 8:50 pm:
Ok Mandy and Doug stock up your bar as Steve and I are coming up in less then four weeks and we can't bloody wait it's been too long! Looking forward to seeing you both, and the rest of the staff! xx
Admin Reply:
Whoo hoo!!!! See you on the 30th September
Andy & Michelle Stirrup Andy & Michelle Stirrup wrote on August 30, 2011 at 10:29 am:
Had A Great week at your wonderful hotel, give my thanks to your hardworking and polite staff who couldn't do enough for you,
and a big thanks to you and your family for being so welcoming any one reading this i recommend this hotel to any one whether you have children with you or not just one last word GREAT
Admin Reply:
Thanks very much Andy & Michelle for taking the time to make those commments. I'll let everybody know!
colin veitch colin veitch wrote on August 30, 2011 at 8:09 am:
Admin Reply:
Whay aye. I'm a just a mad about Saffron. πŸ™‚
Brenda & Ray Brenda & Ray wrote on August 25, 2011 at 8:11 am:
hi just like to say that Doug & Mandy made are stay very enjoyable,and looked after are every need,will be staying here again in the near future,one off the best hotels we have stayed in,,,thankyou,,, Brenda and Ray
Admin Reply:
Well thank you very much Brenda and Ray. The pleasure was ours
steve and sue horne steve and sue horne wrote on August 21, 2011 at 8:30 pm:
would just like to thank doug and family and all your lovely staff for your help and hospitality we had a fantastic time at your hotel you were all so friendly and very helpfull we hope to return to blackpool in the near future and would deffinately choose you again we met some nice people and made some good friends that we will be keeping in touch with we would recommend your hotel to family and friends thanks again for being so kind and friendly and please thank all your staff from us kind regards steve and sue horne xxx
Admin Reply:
Hi Steve and SueThanks very much for your business and taking the time to make the comments. I'll make sure the staff see the comments
Cheers m'dearsDoug, Mandy and the team
anne nisbet anne nisbet wrote on August 19, 2011 at 3:53 pm:
just like to say a big thankyou to doug and the team..we stayed 15th august -19th august in the hotel and whwt a plkeasure it was..lovely staff ,,all pleasant and mannerable ..hotel itself was spotless ,,great breakfast ,,so much we couldnt eat it all ,,and all the tea and coffee you could drink any time day or evening ..ten out of ten ..will stay again definately ..Anne n John ,,ayrshire ..
Admin Reply:
Thanks for taking the time to make the comments Ann and John. It gives us all great satisfaction when we know we're heading in the right direction. I'll make sure the team read your comments.
peter hoyle peter hoyle wrote on August 18, 2011 at 9:47 am:
Just read loads of comments we have never been before but will be making a booking in the next few weeks
Admin Reply:
Thanks Peter - I hope we live up to all the comments - we do try!!
Tracey and Dale Tracey and Dale wrote on August 18, 2011 at 1:26 am:
Thank you for a wonderful stay from the 14/08/11 until 17/08/11. The food, rooms and staff were all great and it was always nice to see a welcoming face ready with a pot of tea each time we returned to the hotel. We also had good weather too! Also special thanks to Doug for our unplanned tour around every back street of Blackpool!! We will definitely be coming back, just not when the skyride is on lol. x
Admin Reply:
LOL...Thanks for your custom Tracey and Dale. What chaos that skyride caused!!!
Mark Johnson Mark Johnson wrote on August 15, 2011 at 2:23 pm:
Hi Doug ,Mandy and all the Staff at the Canasta.
Thank you very much for your hospitality on the 12th and 13th August at your fantastic hotel.

We had a great time and will defo be back for more next year.

Doug ,as i told you you have everything SPOT ON at your hotel from hospitality to No groups or rowdy customers to Great bar prices ,The unbeleavable breakfast.

We had great fun with the Karaoke and Matt,s Nesum Dorma lol

To anyone reading this we are from Milton keynes and have no connection with anyone at this hotel and this review is exactly as we saw it on our stay there.

this hotel in fantastic and can say no more than that.

Mark ,Cindy and Bernita Johnson xx
Admin Reply:
Hi Mark - thanks very much for your company and business and for taking the time to make those comments. Much appreciated
lee and jess lee and jess wrote on August 11, 2011 at 10:02 am:
excellent service from all members of staff, what is the barmaids full name who works at night, she was really helpful when ordered a takeaway, top breakfasts as well πŸ™‚ thanks all, keep up the good work
Admin Reply:
Thanks for that Lee - I'll give Agata a pat on the back!! πŸ™‚
shelly shelly wrote on August 6, 2011 at 4:21 am:
thanks to all at this hotel we had a brill 3 days.everything was good from the room to the fantastic breakfast we will deffinatley be back.a big thankyou to all the staff so nice and friendly thankyou x
Admin Reply:
Thanks very much Shelly - I'll let the staff know
pamela moody pamela moody wrote on August 3, 2011 at 3:51 pm:
again had a lovely stay in july for 4 nights. very helpful staff clean rooms and excellent views, breakfast was always big and the service was excellent, thanks to elena for encouraging our daughter elena to eat her breakfast. see you next year.
Admin Reply:
Thanks Pamela
I'll pass on the comment to Aleena πŸ™‚
Debbie Debbie wrote on August 1, 2011 at 9:51 am:
Well, what can we say!! We have just arrived home after four for fabulous nights and would like to say a huge thank you to yourselves and your wonderful staff for the very comfortable stay, beautiful breakfasts and the lovely coffee throughout the day!!
It was a pleasure to meet you all and enjoy our stay at the Canasta!
We will be seeing you all again soon hopefully. Thanks once again
Debbie, Paul, and Emily

PS. Emily enjoyed the karaoke!!
Admin Reply:
Thanks for that Debbie, Paul and EmilyIt's noice to be appreciatedI'll make sure the staff know they're doing a grand job!See you next time!Doug, Mandy, Dan and the team
Alan Jameson Alan Jameson wrote on July 29, 2011 at 4:36 am:
we have just arrived home after staying 3 nights in your great hotel. cannot believe how friendly it was the staff were great.what people say about your breakfast is true never had breakfast like that before in Blackpool. free tea or coffee on tap what can i say. will be back in fact looking at booking as i write this. many thanks. Alan & Susan
Admin Reply:
:)Thanks Alan and Susan!!!
david macfarlane david macfarlane wrote on July 21, 2011 at 6:07 am:
Had an enjoyable stay with family. Breakfast was a real treat. Thanks for everything. Would come again. Thanks.
Kindest regards,
David Macfarlane and family
Admin Reply:
Thanks very much for that David and family
jayne crow jayne crow wrote on July 16, 2011 at 2:18 am:
thanks for a brill week i would highly recommend staying with you the breakfast was brill and the staff where so friendly and helpful. the view from room 16 was great we will definatly be coming again to stay it was more like staying with friends, thanks again
Admin Reply:
Thanks very much for that Jayne. We appreciate you taking the time to make the comments
Debbie Debbie wrote on July 10, 2011 at 7:49 am:
we will be visiting yourselves in just over two weeks and I must say that the wonderful comments left on your guest book are making us very pleased to have chosen your hotel.

See you soon.

P.S My daughter and myself love your webcams!!
Admin Reply:
Thanks for that Debbie
We'll do our best to live up to the comments πŸ™‚
Chris Wynne Chris Wynne wrote on July 6, 2011 at 4:02 pm:
Hi Doug

Oh woe, woe, woe, the beachcam appears kaputt!!

I thought it was my computer (it has been like it for weeks) but someone else tells me they have the same problem and, on checking, all the other webcams work fine.

Is there a doctor in the house?

Kind regards

Admin Reply:
Hmm....think it might be bustServer detects it but no video feedI'll try and look at it this weekThanks for the headsup
carl (freddie) carl (freddie) wrote on July 6, 2011 at 10:19 am:
hi doug mandy and team please visit youtube canasta hotel blackpool i've put a vid on of how i found the hotel enjoy
Admin Reply:
Hey thanks very much for that Carl!!!
Mark McGowan Mark McGowan wrote on July 4, 2011 at 1:35 am:
This was our first visit to Canasta and will definitely be back! Very friendly staff, Fantastic service, lovely comfortable room and the breakfast hits the spot. Thanks for a great weekend from Mark and Gail
Admin Reply:
Thanks very much Mark and Gail!!
Katen Mistry Katen Mistry wrote on July 1, 2011 at 5:25 pm:
Thanks for a fantastic stay the hospitality was Exceptional Doug and both girls were a pleasure to deal with - We stayed for 3 nights in Room 16 - which is on the 3rd floor, I was pleased with the sea view and the breakfast was second to none. It hit the spot every day - fantastic and highly recomended. A few improvements tho could be made - such as wifi availability on floor 3 - no connection - the shower was very slow. We requested a iron in the room, had to ask but this was no problem. But to be honest the service speaks volumes. The 2 girls work tirelessly all day and night and a simply spectacular service. I work in sales and service and trust me I dont give compliments unless deserved. Top Service marks. :-))
Admin Reply:
Hey - I really appreciate that Katen - thanks for taking the time to make the comments. I'll let the staff know they're doing a swell job (and see if I can get a better router and plumber πŸ™‚ )
Julie Julie wrote on June 18, 2011 at 2:01 pm:
Hi Doug, Mandy and all the staff, what a fabulous time we had at the beginning of June, as always an excellent stay for Steve and I and all the family! Everything was top notch as usual, mmmm lovely brekkies, didn't want to go home (what's new?)Loved it, see you all soon.
Julie and Steve (and family)
Admin Reply:
:)Cheers Julie and the Gang!!!
Carl Carl wrote on June 17, 2011 at 9:15 am:
Hi Doug & Mandy well what can i say we had a great time on the 10th & 11th June once again could not fault anything. The service was at its best as always the xmas and new year party were so funny even though it was june. cant wait till were there again hope you like the vids i posted. no point in saying keep up the good work as i feel that it comes as standard with your staff they are always polite and friendly (except the guy who would not move my car misrable git only messing hee hee hee) hope to see you all soon fred and sam πŸ™‚
Admin Reply:
LOL - cheers Freddie πŸ™‚
Yes - Mandy showed me the vid - cool!!!!I don't "do" Facebook... which is why I didnt reply on there - I leave that to Her Swampiness.See you next time πŸ™‚
Amanda Andrew and Dean Amanda Andrew and Dean wrote on June 16, 2011 at 11:14 am:
Dear All

Thank you all for another great stay with you, everything fab, room 17 fantastic sea views, breakfast bril, the staff very helpful and friendly nothing to much trouble.
Can not fault anything even the weather was good. Hope to see you again this season.

I tried a few times to send this on the website but it wouldn't go.

Thanks again

Amanda Andrew and Dean
Admin Reply:
Hi Amanda, Andrew and Dean

Thanks for your repeat business guys!!
I'll let the team know they're doing a swell job.

I copied your email here just to test the guestbook. Everything looks as though its working...may have been one of those "blips"

Clare Clare wrote on June 6, 2011 at 2:13 pm:
I visited your hotel with my new husband Paddy for our honeymoon in Summer 2006. Your friendly and accommodating staff made the start of our married life very memorable. We often talked about returning, unfortunately Paddy a boat builder, left me to join the navy and we are now divorced. However I like to think of my time in the Canasta as some of the happiest of our short marriage.
Admin Reply:
Hi Clare...well sad. But thanks for dropping by and leaving the note.
Good luck for the futureregards Doug and Mandy
David Harris David Harris wrote on May 10, 2011 at 8:54 am:

As always thank you for a very nice stay. Room 6 looked great when we arrived! Karaoke was a great laugh and a good way to meet people. Breakfast was nice
(Need to stop eating those kippers) and the staff very accommodating.

Julie and I always love the Canasta and its Hospitality – see you in October for the Fancy dress.

Cheers, Dave and me Julie
Admin Reply:
Good stuffNice to see you both again and look forward to seeing you at our end of season party whooo hooooo
Mick &Mary Tucker Mick &Mary Tucker wrote on May 3, 2011 at 4:38 pm:
stayed over easter like home from home.
Asked for sun shine in special requests and got it.
is ther nothing you cant do.
realy enjoyed our stay

thank you doug and family. plus staff
Admin Reply:
Hi Mick and MaryLOL....we aim to please!!Thanks for your repeat custom
Colleen and Phil Colleen and Phil wrote on April 29, 2011 at 7:06 pm:
Hi Doug,

Thanks for the brilliant Easter weekend with everyone. As soon as we walk in the door it feels like our second home. From yourselves to the girls on breakfast and just everyone who we meet up with. Completely relax, laugh,drink and eat. Its the best.

Colleen, Phil, Pat and George xx

See you in September.
Admin Reply:
Cheers Phil and Colleen
Mandy reminded me the other day that you stayed with us on our first weekend at the Canasta - 10 years ago...blimey..seems like yesterday. Anyhoo...its always nice to see your smiling faces πŸ™‚ πŸ™‚ See you soon. Doug and Mandy
Jacqui Jacqui wrote on April 27, 2011 at 10:45 am:
Just got back from a 4 day holiday. Doug and Mandy were fantastic, they made the 4 of us feel very welcome, the karaoke nights were fab. The rooms were gr8 we all totally enjoyed ourselves. We will be back. We were going out for a meal and Doug suggested the Ocean Palace mmmmmmmm superb well recommended. Catch you all l8tr, Jac's, Brian, Anne and Alex. Again thanks for a wonderful time. xxx
Admin Reply:
Thanks guys - great bunch - glad you enjoyed your stay
alex cunningham alex cunningham wrote on April 26, 2011 at 8:45 am:
hi doug,mandy,daniel and all the team just like to thank you all for a very enjoyable easter weekend,this was our first visit to your hotel but it certainly wont be our last, we could not have been cared for any better will be recommending you to all my friends so once again thanks and keep up the excellent hospitality
alex cunningham alex cunningham wrote on April 25, 2011 at 8:16 pm:
Hi Doug,Mandy,Daniel and all your staff just like to thankyou for a terrific easter weekend,this was my first visit to your hotel but it will certainly not be my last,will be recommending it to all my friends. so once again thankyou and keep up the excellent hospitality
Admin Reply:
Hi Alex and the gang
Thanks for that - I'll pass your comments on to the team - always nice to get good feedback
Jim McCann Jim McCann wrote on April 24, 2011 at 9:49 pm:
Hi Dougie & Mandy,Thankyou ever so much for yet again a brillant Easter weekend @ your excellent top standard hotel,please thank also your barmaid for her kindness.If anyone is looking for a excellent hotel to stay in,please look these guys up,and trust me you will have the best time ever !!!! so once again guys Thankyou all,keep up the fantastic work you all do. Jim,Linda @ monique xx
Admin Reply:
Well thanks for your repeat custom Big Yin and the gang!!!
jim& doreen jim& doreen wrote on April 1, 2011 at 9:11 am:
had a great stay great breakfast the staff are all so friendly and welcoming. will definatley return
Admin Reply:
Thanks Jim and Doreen!!
Jack & Lynne Jack & Lynne wrote on March 17, 2011 at 8:50 pm:
Hi Doug Mandy dan Joanne & all the staff, sorry its taken so long but just got back from Cheltenham races (skint) lol but need to thank you all for making my 60th birthday celebration weekend the best ever everyone had a ball had lots of compliments regarding your great hospitality ,thanks again we,ll see you soon x
Admin Reply:
Thanks Jack
"Remember me and thee, tha does
I think about thee day and night, its only reet"
Happy Birthday!
Hey guys...just looking back over some of the old stuff
Anybody remember this [NOT FOR KIDS!!]
Raymondo Raymondo wrote on March 15, 2011 at 11:48 am:
Doug and Mandy

Thank you for a great weekend i sometimes wonder how i can possibly drink so much sing so much laugh so much( Claire from Work ).. and still remain standing ish .....

Lynne did Jack proud as did the canasta well done to you both.

Anyway Wake Me Up when September Ends !!!!.

Thank you to all it was really nice to see everyone who attended and flattering to hear some very nice comments about me wich were very nice if embarrasing sorry if i went on to much but none of it stopped me having a fantastic weekend anyway of to listen to some new songs to add to my expanding repotoire LOL

Take care all c u soon

Admin Reply:
Whoo hoo Ringo
It was lovely to see you again!
michelle jones michelle jones wrote on February 17, 2011 at 2:54 pm:
my hubby & i stayed valentines weekend we had a brilliant time.we met some lovely people and the staff are all so friendly and welcoming. my hubby phil enjoyed the karaoke especially. will defo book again thanx 2 mandy.doug and staff.
Admin Reply:
Thanks very much guys.
We'll look forward to seeing you again
Doug, Mandy and the team