General Policy
Changes and cancellations to bookings made up to 14 days before the arrival date/time are without charge. Thereafter the full balance may be charged. The total value of the booking may be charged if changes/cancellations are made with less than 14 days notice. Please note, for the avoidance of doubt; deposits are non-refundable but all reasonable attempts will be made to find alternative dates if cancellations or alterations are required.Deposits are the value of the first nights stay or 25% for stays of 4 room nights or more.
Lost Keys
A charge of £20 will be made for any room keys not returned at checkout.
No Smoking Policy
Smoking in any part of the building, including guest rooms is strictly prohibited. Any guest found to be in breach of this policy will be charged £100 and asked to leave immediately.
Damage
We reserve the right to charge for any damage incurred to rooms or the hotel directly to guests via any payment method used to pay for the room.
